What Do Solar Panel Warranties Cover?

What Do Solar Panel Warranties Cover

Over the past decade, solar power systems have earned a lot of popularity from households and businesses all over the world, including Australia. The Australian solar market is expanding with each passing day as more and more solar panel manufacturers along with other solar component manufacturers enter the solar industry. Residential and commercial properties now have more solar panel options to choose from. The reason why solar panels are evolving and gaining more popularity with each passing day is that solar energy is a great way of saving both money and the environment. We all are aware of the problems that are rising due to the increasing cost of electricity all over the world. Not only that, but the conventional methods of generating electricity produce a lot of environmental waste and emit harmful gases like carbon dioxide into the surrounding. As we all know, solar panels come with warranties and these warranties are one of the most important factors that you have to consider before switching to solar. When it comes to solar panel warranties, many people do not understand what these cover and what factors can cancel or eliminate the warranties. Therefore, in this guide, we will discuss the sections that solar panel warranties cover and other factors associated with it. When it comes to solar panel warranties, there are two types of warranties offered by the solar panel manufacturers; manufacturing warranty and performance warranty. Here, we will discuss the details of these warranties. 

Manufacturing Warranty

Product warranty or manufacturing warranty protects the solar panels from defects caused during the manufacturing process. The majority of solar panel manufacturers offer a product warranty of 12 to 15 years. 

When can product Warranties for Solar Panels be claimed? 

There are certain situations when you can claim a product warranty on your solar panels and these are: 

  • Appearance of the solar panels such as stains, dirt, debris, wear or tear, and so on. 
  • Flaw in the frame of the solar panels.
  • Faulty wires, connectors, mounts, and many more. 
  • Damaged solar cells 
  • Faulty back panel of the solar panels

Which factors cause the manufacturers to cancel the product Warranty? 

Solar panel manufacturers can cancel the product warranty or manufacturing warranty if: 

  • The solar panels are tampered or repaired via an unauthorised company. 
  • The solar panels are exposed to chemicals or salt. 
  • The solar panels undergo faulty installation, improper layout or design of the system, unauthorised application or service, and so on. 
  • The solar panels get damaged due to floods, fire, power failure, and other natural disasters. 
  • The solar panels undergo damage due to breakage, accidents, and any events that the solar panel manufacturers cannot control. 
  • The solar panels are relocated or moved from their initial installation location. 
  • The serial number present on the back of the panels is not damaged, removed, or tampered with. 
  • The solar panels are exposed to voltage exceeding the limit during cold weather or power surge. 

If the Solar Panels are eligible, what service do manufacturers provide? 

If the solar panel manufacturer thinks that you are eligible for the manufacturing warranty, then they will take the following steps:

  • Repair the solar panel and fix the problems. 
  • Replace the faulty solar panel with a completely functioning new solar panel of the same size and power. 
  • Refund the price of the fault solar panel to the homeowners as a compensation. 

Performance Warranty

Solar panels are extremely durable and are guaranteed to last for more than 25 years. However, over the years, the performance of the solar panels decreases and the amount of energy they generate decreases slightly with each passing year. By the end of the 25 years, the performance must be over 80 per cent of the total panel capacity. If the performance drops down to less than 80 per cent by the end of the 25 years, then the solar panel manufacturer will replace the panel. 

When can performance warranties for Solar Panels be claimed? 

In order to make sure that you are eligible for the performance warranty claim, the manufacturers will get the solar panels tested. They will either test these panels in their own testing facility or will get the panels tested in a third party facility. Once they receive a report that the solar panels are not meeting the standard performance rating due to internal issues or system defects, the manufacturers will replace the solar panels. 

Which factors cause the manufacturers to cancel the product warranty? 

Solar panel manufacturers have the rights to cancel the solar panel performance warranty if:

  • The solar panels are installed in a location where they are shaded. 
  • The serial number present on the solar panels is damaged, removed, or tampered with. 
  • The solar panels lose their performance rating due to damage by accidents, breakage, and so on. 
  • The solar panels get damaged due to dirt, debris, floods, hurricanes, and other natural causes. 

If the Solar Panels are eligible, what service do manufacturers provide? 

If the solar panels are eligible for the performance warranty, then the manufactures will take the following steps:

  • Repair the faulty solar panel. 
  • Replace the defective solar panels with new panels of equal size and wattage.
  • Provide a refund of the same price to the homeowner as a compensation. 

Final Words

In general, the tier 1 solar panel manufacturers in the Australian solar market offer the best warranty claims in the industry. The reason why solar experts all over the world emphasize the solar panels manufactured by the top tier companies is that they provide a far more efficient service compared to several companies in the industry. 

As we discussed above, solar panel manufacturers have the ability to cancel both the product and performance warranty if the factors determining them are not followed properly. However, if you follow the rules and are eligible for the warranty, then the manufacturers will repair and replace your solar panels without any trouble.

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